Townsville City Council – QLD, Australia

people provide 24/7 engineering support

saving pa by upskilling employees to self-deliver specific tasks

£ 0 k

anticipated saving to client by increasing self-delivery of reactive work

0 %

m² covered in terminals 1-5 and the train station

// case study

In this case study

// Challenge

Overview

Townsville City Council (TCC), a leader in sustainability initiatives, partnered with Conservia to drive measurable improvements in energy efficiency across two major sites: the Administration Centre (5,153 m2) and the Civic Theatre (6,375 m2).

// Solutions

Conservia’s Scope and Responsibility

Conservia took full end-to-end responsibility for the Energy Performance Contract (EPC), covering assessment, implementation, and continuous optimisation of energy-saving initiatives. All outcomes were contractually guaranteed, ensuring Townsville City Council had financial certainty and zero risk exposure.

// Challenge

Energy & Water Conservation Initiatives Implemented

A comprehensive suite of efficiency upgrades was delivered, including:

Lighting Retrofit: 1,533 fittings upgraded
Advanced Electrical Metering and Sub-Metering
Air Handling Unit Optimisation: Variable speed drives, CO2-based control, and demand-driven operation
Chiller Operation Optimisation: Including chilled water temperature set point reset
Space Temperature Reset in meeting rooms
Time-of-Day Controls for hot water systems
After-Hours Energy Management: Push-button timers and access controls
Holiday Scheduling
Pump Optimisation: Including pond pump fine-tuning
Solar Window Film Installation
Deployment of an Energy Management System for ongoing monitoring and tuning

// Solutions

Energy Savings Results (2013–2017)

Electricity Savings: 1,094,200 kWh/year
Excess Electricity Savings: 91,500 kWh/year
Greenhouse Gas Reduction: 1,100 tonnes CO2/year
Excess GHG Savings: 85 tonnes CO2/year
Annual Cost Savings: $212,000
Excess Cost Savings: $22,000/year (beyond guarantee)

// Challenge

Financial Model

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Impact

Townsville City Council achieved substantial greenhouse gas reductions and enhanced energy efficiency across these facilities. The project set a benchmark for energy performance upgrades and TCC has since engage Conservia to develop energy performance upgrade projects for a series of administration, stadiums and community facilities.